Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

• Order history and account information

Information collected automatically:

• IP address

• Browser type and device information

• Pages visited and browsing behavior

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud and enhance security

• Send service-related updates

• Send marketing communications (only if you opt in)

3. Payment Information

All payments are processed securely through trusted third-party payment providers. TCG Center does not store or have access to your full payment card details.

4. Sharing Your Information

We only share your information when necessary, including with:

• Payment processors

• Shipping carriers and logistics partners

• Website hosting and service providers

• Legal authorities if required by law

We do not sell your personal data to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Enable essential site functionality

• Remember your preferences

• Analyze website traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Your Rights (UK & GDPR)

If you are located in the UK or EEA, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent for marketing at any time

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Address:
28 High Street, Ironbridge, Telford, Shropshire, United Kingdom, TF8 7AD

✉️ Email:
hello@tcgcenter.co.uk

📞 Phone:
+44 7401 146626